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Return and Exchange Policy

Return & Exchange Policy

Our Commitment: As a small independent store, we may not have the large-scale resources of big commercial brands, but we're committed to providing you with the best quality you can find in the industry.
Returns & Refunds: We accept returns and provide full refunds only for products with manufacturing defects. Our focus is on delivering exceptional quality from the start.
Exchanges: Size exchanges are available upon request within 14 days of purchase.
Shop Responsibly: We strongly encourage you to chat with us for personalized size recommendations before purchasing. We've helped thousands of customers find the perfect fit for their dogs, and we're here to help you too.
Product Condition: All returned items must be in original condition to protect the health and safety of all our furry customers and prevent the risk of skin conditions or infections.
Shipping: Customers are responsible for return shipping costs. However, we're happy to provide a prepaid shipping label for your convenience.
Contact: For all returns and exchanges, please contact us at hello@brunosshop.com

The Design

Function Meets Edge

Every detail of LORO has been considered to balance style, functionality, and canine comfort. Its structured silhouette echoes the classic trench, but reimagined in denim for a modern edge. The design is tailored to flatter the natural lines of the dog’s body while allowing freedom of movement, whether on the city streets or weekend escapes.

The Fabric

Robust, Breathable, Timeless

Crafted from 100% cotton denim, LORO takes inspiration from the most iconic material in fashion history. The fabric is carefully sourced for durability — tough enough to handle everyday adventures, yet soft enough to drape comfortably on your dog. Inside, a quick-dry, breathable sport lining ensures that while the look channels runway energy, the feel remains practical and comfortable across seasons.